Wellcroft is one of our dementia-friendly care homes located in Gatley, Stockport. The 42-bed home has a unique community that has been brought to life through its vibrant facilities. Amongst the fun features is a French-style bistro, library area and retro shop. Every part of Wellcroft is themed, down to the laundry room, so residents feel at home.
Our dedicated team of ALFs (Activity and Lifestyle Facilitators) make sure residents always have something to look forward to. From days out to themed activities, there’s something for everyone to enjoy.
My sister and I could not be happier with the care she has received. Some old people decline when going to live in a care home, but our mother has done the opposite and improved. In fact, we both agree that if it wasn’t for the excellent care she receives she wouldn’t be with us today.
Have questions?
Not sure which home is right for you? We are here to help. Call 0161 475 0146 or
or email enquiries@boroughcare.org.uk
What we offer
Meet the Manager
Holli Taylor
Holli joined Borough Care in Jan 2022 and has worked in the health and social care industry for over 18 years. She’s passionate about providing person-centred care for our residents and believes that involving the residents and their families in the process makes for the best possible care. Holli has an open-door policy at Wellcroft, and will often be seen out and about the home, assisting residents and having a chat with anyone and everyone. She also holds NVQs in health and social care levels 2 & 3 and a Level 5 Diploma in Leadership and Management in health and social care.
faq
All our rooms are for single use, with/without en suite facilities.
All rooms are decorated to a high standard in neutral colours. Redecoration and rearrangement of the room to suit your own tastes can be arranged, for a fee, with the Home Manager, subject to health
and safety requirements.
All rooms are provided fully furnished. You may bring in your own furniture by arrangement with the Home Manager, subject to fire safety requirements.
Televisions and electrical equipment can also be brought into the home, subject to proper electrical safety checks, which the Home Manager will arrange to be carried out.
Yes, every room, bathroom, toilet, lounge has an emergency pull cord to request assistance from staff.
Yes, all rooms have a minimum of one double socket (usually more) for your use.
Yes, all rooms are lockable, and many have lockable facilities within them. You can be supplied with keys when you move in.
Yes, the home has separate lounges, dining and kitchenette facilities.
Yes, there are toilet facilities, with wash hand basins, suitable for wheelchair access, close to all communal facilities.
Yes, there are both assisted baths (adapted to help people in and out of the bath), and wheelchair-accessible showers throughout the home.
Absolutely, it’s your home!
Yes! There are regular meetings with the Home Manager, concerning the running of the home. Residents can (if they wish) be involved in menu planning, gardening, organising events and much more...
The home has an Activity and Lifestyle Facilitator who arranges a weekly schedule of activities, which will be posted within the home. All activities within the home are included within the fee and include gentle exercise, games, theme nights, entertainers, gardening club, etc.
The home is non-smoking. There is a designated smoking area provided outside in the garden.
We have a dedicated resident property account available, in which residents/relatives can deposit money (which is kept securely in the home’s safe) or withdraw it when they wish.
It is very easy to mislay possessions and occasionally you might break something and forget about it. Sometimes forgetfulness can lead to misunderstandings. Therefore, we must have a firm rule that we do not accept any liability or responsibility for damaged, or mislaid possessions, unless there is undisputed evidence that this was the fault of our carers.
We do not advise that you leave high value items in the home but if this is unavoidable we recommend that you arrange separate insurance cover.
Fees are payable 4-weekly in advance, according to the payment schedule issued each year by standing order.
The annual rise in fees is determined by reference to RPI and changes to the national minimum wage as per the below formula:
(65% x NMW Increase) + (35% x RPI increase). This is then rounded up to the nearest pound. We reserve the right to vary fees in the event of any exceptional circumstances.
A charge will be levied from the first night of occupancy until the room is vacated in full, giving a notice period of four weeks where appropriate.
All fees are based on a weekly rate.
There are no hidden charges. Fees cover your room and accommodation, heat and light, laundry services, access to TV and sitting rooms available to every resident, food, non-alcoholic drinks and snacks. They also cover the care and support from staff to help you with any difficulties you may have in daily living, as recorded and agreed on your plan of care (but excluding specialist care). They also cover use – according to individual needs – of the aids and appliances available in the home, such as hoists, lifts and occasional use of wheelchairs.
Fees are reviewed annually and will be effective from 1st April each year, but if your care needs change, meaning you need specialist dementia care, nursing care, or some other specialist care, it may be necessary to increase the fees in line with our tariff. Prior to any increase in fees, the home will always conduct a review and give four weeks’ notice of any increase.
Fees don’t include personal items, such as daily papers or magazines, hairdressing charges, clothing, dry cleaning and personal toiletries, meals for your visitors, or the costs of special outings and events, such as holidays or theatre trips. Fees also do not cover any health services that you decide to purchase privately, or that aren’t covered by the normal national health services, to which you are entitled, such as chiropody, dentistry, opticians.
If you need to go on a trip outside of the home (e.g. to hospital) and you are escorted by care staff, an additional hourly charge may apply, and you will have to pay for any transportation.
If you are away from the home for a period longer than six weeks e.g. in hospital, you may seek a reduction of 10% of the charges after that period.
This takes into account the need for you to retain your accommodation and the lower costs to the home of the food and services that are entailed by your absence. We will keep your room empty and secure during any temporary absence. If it appears that you would not be able, or not wish, to return to the home after such an absence, we would agree a termination by mutual consent and the normal notice period of four weeks would apply.